I initially worked at Pivotal as a construction project coordinator before being promoted to IT Specialist and Software Developer.

As a Construction Project Coordinator, I:

• Worked with several general contractor companies for a client, working with their construction managers to select the best GC for the job
• Managed the flow of change orders from the construction team, getting them approved and filed


• Examined construction plans to determine requirements for several scopes, including flooring, doors, drywall, fixture installation, landscaping, striping, and more
• Worked in a small team to seek quotes from contractors and build an estimate for the project
• Worked on projects in excess of $1M value
• Worked with subcontractors to procure documents such as certificates of insurance and W9s
• Input subcontractors into a database for later projects
• Created subcontract documents and sent for signature for each awarded subcontractor

As a software developer, I created:

• Excel Spreadsheets:
  • Spreadsheets that collect and validate information from a number of different sources
  • Auto-formatting tools to standardize formatting to print-ready formats
  • Document generators such as change orders and contracts
  • A subcontract generator that supports the creation of any number of subcontracts and can also upload and send them for signature automatically (by working with a related client library)


• Windows Forms Applications:
  • An application to assist in the generation of Gantt Charts for reports, as designed by the department head.
  • An application to provision and unprovision employee email accounts using only a few clicks.
• A few Google Chrome extensions to automate the uploading and downloading of files spanning several web pages, turning a nearly five hour process to just four minutes

As an IT specialist, I:

• Managed physical devices for employees:
  • Managed physical repair of devices, with fixes such as:
    • Replacing the DC Barrel Jack
    • Replacing fans
    • Replacing the laptop's internal keyboard
    • Replacing the battery
    • Upgrading the storage from HDD to SSD, allowing us to use hardware we had previously deemed as unsuitable
    • Upgrading the memory to a higher capacity
  • Managed set up of new employee devices, such as installing Windows and our company software
  • Set up mobile devices for employees, with device management solutions and data plans for field use
  • Made and maintained a list of all company technical assets
  • Removed malware from devices


• Managed critical infrastructure:
  • Fixed several internet outages caused by failing hardware
  • Replaced failing hardware with new versions, and handled set-up
  • Audited physical access control records, revoking access to old and lost cards to increase security of the facilities
  • Audited digital access, revoking access to old accounts of terminated employees, greatly increasing our security
  • Responded to an account compromise, cutting off access within 15 minutes and notifying marks of the compromise.
    Investigated the attacker's information and forwarded it to the web hosting company of the attacker, who promptly shut their account down.
  • Created and ran multiple phishing campaigns to test employee response, as well as provided training for users who clicked
  • Converted large stores of images to a more space-efficient format, saving nearly 3 TB of space


• Onboarded software:
  • A major construction management software, where I worked with department leads and the software vendor to set it up and tailor it to our needs to improve efficiency
  • A new document signing service, which I tied into our existing document generation workflow to increase efficiency and cut down on human error, leading to much higher productivity and much less liability
  • A new endpoint management solution, which cut costs and provided us control of employee devices to ensure they were backed up and free of issues
  • A new helpdesk solution, which cut costs and increased interdepartmental communication of key issues, leading to a great reduction in hiccups


• Managed helpdesk activities:
  • Handled onboarding and offboarding for employees at three companies
  • Managed tickets for over 250 employees

I worked at KSU as a student research assistant working on a webcam-based input method that uses machine learning and one or more webcams to determine where a user is tapping on a desk in relation to where keys would be in order to act as a faux keyboard. Unfortunately, the research project fell through.

As a data center technician, I worked with server hardware such as network switches and blade networking inserts, installed software, diagnosed issues with connections, replaced failed UPS batteries, moved heavy equipment between storage rooms and the servers, built a driving simulator for one of the professors, installed new servers, and installed software on the servers over SSH.

I worked as a sales associate at Target specializing in electronic sales. My duties included recommending options to customers and checking them out. I also have a few fun stories, but I'd wager you're probably not on this site for fun stories.